Features
Nine capabilities, one client record.
Aoibhe’s work sorts into three jobs a brokerage always has open. Each capability hands what it produces to the next: the client the importer creates is the one the form matches, Radar watches and the copilot answers from.
Also in the product
01 · Catch and qualify enquiries
Everything in, already matched to a client.
An enquiry lands structured and matched against the client you already hold, whichever channel or form it came through, and the book you bring across is treated the same way.
Intake
LiveStructured intake across every product line and every channel, running out of hours, with a broker takeover that freezes the AI mid-thread.
Smart importer
LiveUpload an OpenGI, Applied Relay or spreadsheet export and have the column mapping worked out for you, behind a review gate.
Forms
LiveA form builder for any product line, PDF and Word proposal forms turned into live forms, hosted white-label with branded auto-replies.
02 · Stay ahead of renewals and open work
The work that runs while nobody is watching the screen.
Statutory deadlines are counted back automatically, conversations that have gone quiet are surfaced, and the book is read daily for what is worth a call.
Radar
LiveA sweep across every channel every six hours, or on demand, that surfaces conversations which have gone quiet in either direction.
Renewals
LiveStatutory renewal and notice deadlines resolved to a date, counted backwards, and drafted early for a broker to approve.
Book signals
LiveA daily read across the whole book surfacing cross-sell gaps, dormant clients, insurer concentration and renewals worth a call.
03 · Show the facts behind a decision
Answers, paperwork and a file that holds together.
Ask the book a plain-English question, keep a claim in one place across every party who touches it, and produce the document from the record instead of a retyped copy.
Broker copilot
LivePlain-English questions over a brokerage’s live book, answered with the underlying clients and an optional drafted follow-up.
Case files
LiveCustomer, insurer and assessor threads on the same claim gathered into one matter, across whichever channel each party uses.
Documents
LiveFirm-controlled document templates filled from the client record and produced as PDFs, logged against the file.
Questions
What brokers ask first.
- What does Aoibhe actually do for a brokerage?
- It runs the admin around broking. Enquiries are answered and structured across every channel, conversations that have gone quiet are surfaced, statutory deadlines are counted back from and drafted for broker approval, and the book is read daily for cross-sell gaps. A licensed broker stays accountable for every consequential decision.
- Is this a chatbot?
- No. Answering enquiries is one of nine capabilities, and it is the only one a client ever sees. The rest run against the brokerage’s own book: sweeps for stalled conversations, statutory deadline tracking, daily book analysis, document generation and a queryable case file.
- Does Aoibhe make decisions on behalf of the broker?
- No. She gathers, cites, drafts and routes, and she never advises and never binds. Autonomous replying is off by default and enabled per channel, a broker replying freezes her on that thread, and claims involving injury, complaints with regulatory exposure and anything uncertain are escalated to a person.
- How long does it take to get started?
- It depends on how much of the book needs importing and how many channels you connect. The usual path is: bring your book across with the smart importer, connect one channel, and watch Aoibhe work real intake before switching more on. A demo is where we scope that with you.
- Which markets does Aoibhe serve?
- Independent and mid-market insurance brokerages in Ireland and the UK. The deadline rules are per-market, so Irish brokerages work to the Central Bank Consumer Protection Code and UK brokerages to the FCA and ICOBS obligations, on the same underlying case-file record.
See it working
See Aoibhe handle a real broker workflow.
Bring a sample enquiry to a 30-minute demo. We'll show the client file, the draft, the broker handoff, and where each capability's evidence comes from.
Or email support@aibroker.ie.